Terms & Conditions

Last updated: January 15, 2025

1. Agreement to Terms

By accessing and using the Bulk Resort website (the "Website") located at bulkresort.com, you accept and agree to be bound by these Terms & Conditions ("Terms"), our Privacy Policy, and our Cookie Policy.

If you do not agree to these Terms, you must not access or use the Website. These Terms constitute a legally binding agreement between you and Bulk Resort, operated by DIGITAL INCLUSION FOR ALL CIC ("Company," "we," "us," or "our").

We reserve the right to modify these Terms at any time. Your continued use of the Website following any changes constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

2. Definitions

  • "Website" refers to bulkresort.com and all associated pages, content, and services.
  • "User," "you," or "your" refers to any individual or entity that accesses or uses the Website.
  • "Services" refers to all services provided through the Website, including but not limited to hotel booking services, information display, and customer support.
  • "Booking" refers to a reservation made through the Website for accommodation services.
  • "Property" refers to hotels, resorts, and other accommodation facilities listed on the Website.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to use this Website. By using the Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

3.2 Account Registration

Some features of the Website may require you to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.3 Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms
  • Impersonate any person or entity or falsely state your affiliation
  • Interfere with or disrupt the Website or servers
  • Attempt to gain unauthorized access to any portion of the Website
  • Transmit viruses, malware, or other harmful code
  • Scrape, crawl, or use automated tools to collect data from the Website
  • Use the Website to compete with our business or reverse engineer our services

4. Booking Terms

4.1 Booking Process

When you make a booking through our Website, you are entering into a contract directly with the property owner or operator. Bulk Resort acts as an intermediary and booking platform, facilitating the transaction between you and the property.

All bookings are subject to availability and confirmation by the property. We do not guarantee that any booking request will be accepted.

4.2 Pricing and Payment

All prices displayed on the Website are shown in the currency specified and are subject to change without notice until payment is confirmed. Prices may vary based on:

  • Travel dates and seasonality
  • Availability and demand
  • Special offers and promotions
  • Taxes, fees, and surcharges

Payment terms and methods will be specified at the time of booking. You agree to pay all charges associated with your booking, including applicable taxes and fees.

4.3 Booking Confirmation

Upon successful booking, you will receive a confirmation email containing booking details. It is your responsibility to review the confirmation and notify us immediately of any discrepancies.

5. Cancellation and Refund Policies

5.1 Cancellation by User

Cancellation policies vary by property and booking type. The specific cancellation terms applicable to your booking will be displayed at the time of booking and in your confirmation email.

Generally, cancellation deadlines and refund amounts depend on:

  • Time remaining until check-in date
  • Property's cancellation policy
  • Type of rate booked (flexible, non-refundable, etc.)
  • Any special promotions or terms

5.2 Cancellation by Property

In rare circumstances, a property may cancel your booking. In such cases, we will assist you in finding alternative accommodations or provide a full refund, at your discretion.

5.3 No-Shows

If you fail to arrive at the property on the check-in date without prior cancellation, the property may charge the full booking amount, and no refund will be provided.

6. Modifications to Bookings

Requests to modify bookings (change dates, number of guests, etc.) must be submitted through our customer service team or the property directly. Modification requests are subject to:

  • Availability at the property
  • Agreement of the property owner or operator
  • Applicable rate differences
  • Any modification fees as specified by the property

We cannot guarantee that modification requests will be accommodated.

7. User Responsibilities

You are responsible for:

  • Providing accurate and complete information when making bookings
  • Ensuring all booking details are correct before confirmation
  • Arriving at the property with valid identification
  • Complying with property rules, policies, and local laws
  • Paying all charges and fees associated with your booking
  • Ensuring you have appropriate travel insurance
  • Respecting the property and other guests

Any false, misleading, or incomplete information may result in cancellation of your booking without refund.

8. Property Information and Accuracy

We strive to provide accurate information about properties listed on our Website. However:

  • Property information, including descriptions, photos, amenities, and pricing, is provided by property owners or operators
  • We do not guarantee the accuracy, completeness, or timeliness of such information
  • Property facilities and services may change without notice
  • Photos are for illustrative purposes and may not reflect current conditions

If you discover any discrepancies, please contact us immediately.

9. Limitation of Liability

Bulk Resort acts solely as an intermediary platform connecting users with property owners and operators. To the maximum extent permitted by law:

  • We are not responsible for the quality, safety, legality, or accuracy of properties or services provided by third parties
  • We are not liable for any loss, damage, injury, or inconvenience arising from your stay at a property
  • We are not responsible for cancellations, changes, or modifications made by property owners
  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim shall not exceed the total amount paid by you for the booking in question

This limitation of liability does not affect any rights that cannot be excluded under applicable law.

10. Intellectual Property

All content on the Website, including text, graphics, logos, images, software, and other materials, is the property of Bulk Resort or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works from Website content
  • Use Website content for commercial purposes without our written permission
  • Remove any copyright or proprietary notices from content
  • Use our trademarks or logos without authorization

11. Dispute Resolution

11.1 Complaint Procedure

If you have a complaint about a booking or property, please contact us at info@bulkresort.com. We will attempt to resolve the issue amicably.

11.2 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters, pandemics, or epidemics
  • War, terrorism, or civil unrest
  • Government actions or restrictions
  • Strikes, labor disputes, or industrial action
  • Internet or telecommunications failures
  • Acts of God or other force majeure events

13. Third-Party Links and Services

The Website may contain links to third-party websites, services, or applications. We are not responsible for the content, privacy practices, or terms of use of such third-party services. Your interactions with third parties are solely between you and the third party.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

Material changes to these Terms will be communicated to registered users via email or prominent notice on the Website.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the invalid provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Bulk Resort regarding your use of the Website and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: info@bulkresort.com

Owner: DIGITAL INCLUSION FOR ALL CIC

Address: FLAT 2, 71 BEACONSFIELD ROAD, CANTERBURY, CT2 7LG, United Kingdom